Privacy Policy

1. Personal data processing

Our Agency wishes to inform you in advance of the use and disclosure of your personal data and of your rights by explaining the legislation in art. 13 and 14 of the General Data Protection Regulation EU 679/2016 (GDPR).

2. Personal data

In order to carry out the real estate brokerage and consultancy, and to fulfil your request for services, we use some data related to you. These are identification data, contact details (address, landline telephone number, mobile phone, fax, email), data relating to the property, data relating to your economic capacity, cadastral and real estate provenance certificates, sometimes data relating to the composition of your family unit.

3. Purpose, legal basis and mandatory or optional nature of the processing

These data will be provided by you and will be collected by our staff and our associates, also by computer or data transmission means, to be able to carry out the real estate brokerage and consultancy activity, to execute a contractually agreed service or operation, and to check the progress of the contractual relationships as well as the risks connected to them.

It should be noted that providing such data is mandatory, in the sense that otherwise we would not be able to fulfil, totally or partially, the assignment/mandate mentioned above. Furthermore, your data may also be collected from other parties. Some information may have to be communicated by you or by third parties for legal obligations (e.g. pursuant to anti-money laundering legislation).

Your identification data will also be processed for the fulfilment of obligations established by State laws, EU regulations and legislation, or by provisions issued by authorities legitimated to do so by law and by control or supervisory bodies. The associated processing does not require your consent.

When selling your property, the information relating to your property, including images, videos and floor plans thereof, will also be processed to carry out promotional and commercial initiatives aimed at correctly executing the assignment/mandate, and may therefore be disseminated through publication on websites, social networks and/or paper publications of the our Agency, with your express consent.

Your email addresses may be used by our Agency to send you commercial information on products and services similar to those provided, pursuant to and for the purposes of paragraph 4 of art. 130 of Italian Legislative Decree 196/2003 as amended by Italian Legislative Decree 101/2018. You can object to this processing purpose at any time. The objection will have no effect on the pursuit of the main purpose of carrying out the real estate brokerage and consultancy.

4. Recipients

Your data will be made available to our internal administrative staff and to our external associates, whose list is available at our office. The data will also be communicated to our service providers, such as IT services companies, outsourcing companies, consultants and freelancers, insurance companies, debt collection companies, fraud control companies, agencies and/or benefit advice centres, companies or entities appointed for the specific processing and whose list is available at our office.

Furthermore, your data may be communicated to the technicians for all inspections on the property you are interest in, to be carried out at the Technical Office, the Land Registry and/or other Institutions, Bodies or Registries.

5. Transfers

Some of your personal data are transferred to recipients who could be located outside the European Economic Area. The Data Controller ensures that the electronic and paper processing of your Personal Data by the Recipients takes place in compliance with the Applicable Regulations. Indeed, the transfers are based alternatively on a decision of adequacy or on the Standard Model Clauses approved by the European Commission. More information and a copy of these agreements are available from our Agency.

6. Data retention

All personal data you provide will be processed in compliance with the principles of lawfulness, correctness, relevance and proportionality, only with the methods (including computer and data transmission) strictly necessary to pursue the purposes described above.

In any case, the personal data will be retained for a period of time not exceeding what is strictly necessary to achieve the specified purposes. Personal data which does not need to be retained for the specified purposes will be deleted or anonymized. It should be noted that the information systems used to manage the collected information are configured from the start so as to minimize the use of the data.

7. Your rights

Where applicable, you, the Data Subject, have the rights referred to in Articles 16-21 GDPR (Right to correction, right to be forgotten, right of limitation of the processing, right to data portability, right of objection), as well as the right of complaint to the Italian Data Protection Authority.

To exercise the above rights, you can contact our Agency using the contact details indicated below: info@hreagency.com

For complete information regarding Legislative Decrees we refer to the following site: https://www.privacy.it/privacycode-en.html